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The clarion calls that African-American students are voicing throughout the nation’s predominantly white institutions (PWIs) make it instructive for PWIs to become intentional and exigent about the recruitment, retention, and development of African-American faculty. Too often, PWIs continue the refrain that African-American faculty in their respective disciplines do not exist. This chapter addresses how this happens based on a five-point model that offers strategies for campus leaders to advance diversity and inclusion.

The 2014 Condition of Education Report (National Center for Education Statistics, 2014) revealed that black undergraduate students made up 29% of private for-profit institutions, 13% at private nonprofit institutions, and 12% at public institutions. Comparatively, the number of black full-time instructional faculty at postsecondary institutions was only 6%. As a matter of equity, representation, and the collegiate experience of black students, PWIs are compelled to recruit and yield more Blacks in the professoriate.

Therefore, the author put forth a five-point model that offers systematic strategies for campus leaders to operationalize critical multiculturalism. The five points of the model are perspective, presence, position, promotion, and prosper, as displayed in Table 1.

The first two features of this model pertain to micro individual attitudes, while the latter four apply to macro organizational procedures that support mission-focused values. This model also offers a multitude of counsel that equip campus leaders to listen to students and alleviate institutional practices that stagnate, stymie, stifle, and stop a harvest of African-American faculty.

Acting is a tool that can bring satisfaction to performers and audiences alike, particularly when understanding inspires connections to another person and to a historical character. This chapter outlines the lessons and challenges one may face when building a historical character, particularly when that portrayal is based on the complex history of the United States. For performers of color, race is part of the process. For educators who plan to perform themselves, to prepare students to create history-based performances, or to have students observe professional portrayals, cultural and racial awareness is key. A people's heritage ― with its beliefs, traditions, and even trauma ― cannot be separated from their individual or collective stories. Culture and race represent a crucial part of their narrative and their identity. Drawing from childhood stories of life in the segregation era, the author explains what it meant then and now to “walk another way” in developing racial awareness, sharing how these memories have affected her professional and creative work. This chapter illustrates the multiple considerations involved in presenting characters from different time periods and culture. In particular, portraying characters or telling stories concerning America's history of oppression can impact the audience as well as the performer. The author shares her perspective as an African-American woman, explaining in detail the logistics of performance experience as a whole. She uses examples from her own character development of people of color from the seventeenth through the twentieth centuries to illustrate how the use of research and primary documents contribute to script development.

Platform work challenges the traditional modes of workers' organising for interest representation. This paper aims to examine the political potential for voice and representation of the organising efforts by ride-hailing drivers in Ghana.

The study design was qualitative and exploratory. Semi-structured interviews and focus group discussions with individual drivers, key persons and leaders of ride-hailing drivers' associations were employed. The total number of participants was 40.

The analysis reveals a bottom-up approach to organising, starting with drivers' exercise of associational power (AP) to self-organise with a membership logic. Affected by mundane internal challenges and limited by the non-existent institutional power and the near absence of structural power for right claiming, they affiliate with TUC as the traditional structural power holders for political influence.

The study has limitations that can be addressed in future research. First, the targeted and small sample size only allows for rich context-specific generalisation. Future studies could target more categories of respondents such as vehicle owners and riders and also seek to include the experiences from other African countries to understand country-specific contextual issues. Second, the allowance for researcher reflexivity inherent in the methodology adopted has the potential for researcher biases. Therefore, a deliberate effort was made to ensure that biases remain only a potential. This was done by participant validation of the data and constant peer-reviewing of the data analysis processes by the authors.

The empirical findings provide trade unions with a stronger basis for and pointers to represent workers in the platform space.

Platform work in Ghana is an emerging phenomenon, and organising amongst platform workers remains unexplored.

Immigration-themed children’s literature can be an important resource in the classroom, especially because some U.S. immigrant groups, including French-Canadians, have received limited curricular representation. Using the qualitative method of critical content analysis, this study aims to examine depictions of French-Canadian immigrants to the United States in contemporary children’s books.

Postcolonialism is employed as an analytical lens with special attention given to the ways immigrant characters are constructed as different from the dominant group (i.e., othering), how dominant group values are imposed on immigrant characters, and how immigrant characters resist othering and domination. Three books comprise the sample: “Charlotte Bakeman Has Her Say” by Mary Finger and illustrated by Kimberly Batti, “Other Bells for Us to Ring” by Robert Cormier, and “Red River Girl” by Norma Sommerdorf.

The findings reveal multiple instances in which French-Canadian immigrants are constructed as Other and few instances in which these characters resist this positioning, and these books reflect the real ways French-Canadians were perceived as subalterns during the mass migration from Québec to the United States between the late 19th and early 20th centuries.

This study is significant because it examines portrayals of a substantial immigrant group that has been overlooked in the immigration history curriculum. This sample of children’s books may be used to teach children the complexities of immigration history and provide a more nuanced understanding of immigration during the 19th and 20th centuries.

Business‐to‐business marketing has come of age in the last three decades and research in this area has been extensive and impressive. This paper examines the extant body of business‐to‐business marketing research and identifies surpluses and shortages with the goal of stimulating future research.

This paper focuses on two questions regarding future business‐to business marketing. First, what has been the focus of understanding in business‐to‐business marketing theory and what should be its future focus? Second, what has been the purpose or objective to study business‐to‐business marketing and what should be the future objective for research?

It is found that research in business‐to‐business marketing is fundamentally changing and will continue to change. The paper identifies areas of business‐to‐business marketing research that have received surplus attention and areas that require additional attention.

The paper provides guidelines for future exploration of the business‐to‐business research domain.

The paper is analogous to the widely cited paper by Sheth (1979) that reviewed the state of consumer behavior research and identified areas that had been unexplored or under‐explored, and in the process provided an impetus for new research in consumer behavor.

This application brief describes the implementation of a leadership education experiential and reflective written and presentation exercise to assist graduate and executive-level students to develop, articulate, and present their leadership philosophy to a small group of peers in effort to advance their leadership identity and prepare for an eventual presentation to the workforce. This classroom activity fulfills multiple objectives to: a) to understand the importance of a personal leadership philosophy; b) develop a personal leadership philosophy and advance a leadership identity; and c) prepare and present a personal leadership philosophy to a group of peers.

People rely on power plants to generate the electricity needed to run much of their lives. Power plants, though, are typically not the domain of the average citizen. Even if they stand near homes, schools, and other important places, the operations inside, not to mention the many social and environmental impacts outside, largely lack the scrutiny of most citizens. Is this a problem, especially when some governmental oversight already regulates the plants’ operations? The National Council for the Social Studies (NCSS) defines the main purpose of social studies education as creating effective citizens. This article describes an interdisciplinary unit of study by middle-grades youth about a proposed power plant in their city of Lansing, Michigan. It shows students scrutinizing the complex power plant issue through a variety of experiences and from different angles. While supporting NCSS’ stance on the teaching of citizenship, we call for a conception of citizenship extending beyond human communities and structures to the community of the earth and all living beings. We also encourage social studies teachers to take up the work of teaching for ecological citizenship.

The primary goal of a startup is to find a viable business model that can generate value for its customers while being effectively captured by the startup itself. This business model, however, is not easily defined, being a consequence of the application of tools involving trials, data analyses and testing. The Lean Startup (LS) methodology proposes a process for agile and iterative validation of business models. Given the popularity and importance of such methodology in professional circles, the purpose of this paper is to conduct a historical literature review of existing academic and professional literature, correlating LS concepts and activities to previous theory and alternative business model validation methods.

A historically oriented systematic literature review employing snowball sampling was conducted in order to identify academic and professional literature and references for iterative validation of business models. A total of 12 scholarly journals and professional magazines dealing with strategy, innovation, entrepreneurship, startups and management were used as data sources. The extensive literature review resulted in 963 exploratory readings and 118 papers fully analyzed.

The results position the LS as a practical-oriented and up-to-date implementation of strategies based on the Learning School of strategy making and the effectuation approach to entrepreneurship; the authors also identify a number of methods and tools that can complement the LS principles.

This paper identified and synthesized the scientific, academic and professional foundations that precede, support and complement the main concepts, processes and methods advocated by the LS methodology.

This paper empirically examines the direct and indirect effects of perceived termination severity on customers' behavioral reactions via betrayal and justice. It also examines the moderating effects of attitude toward complaining (ATC).

This paper employs a quantitative method approach using a scenario-based experiment in a banking setting.

The results show that a more severe termination approach results in higher customer negative reactions. Betrayal is shown to be a key driver of customers' behavioral reactions, and ATC moderates these effects.

Future studies should examine the effects of different termination strategies in markedly different cultures and should also examine other boundary conditions such as prior warning, relationship quality and service importance in influencing customers' negative behavioral responses.

This paper contributes to the service termination literature by shedding light on the impact of termination severity on customers' reactions. It also unveils the mechanism that explains customers' reactions to service termination. Further, it reveals that ATC moderates customers' public (but not private) complaining behaviors.